Telehealth Portal API Developers — we build the connected systems that let your practice run smoothly.
One patient portal. Cliniko or Halaxy. Calendly. Shopify. All talking to each other, so you and your patients don’t have to.
Australian telehealth and allied health practices run on a mix of tools. When they don’t talk to each other, you pay the cost every day.
Patient and appointment data stuck in one system, re‑entered elsewhere or never synced.
Staff copying between EMR, calendar, and orders—errors and wasted time.
Multiple logins, duplicate forms, confusion about bookings or prescriptions.
A well-architected patient portal that connects these systems via API removes those pain points and scales with your practice.
We don’t just wire APIs — we design for reliability, security, and long-term maintainability.
I have extensive experience building robust integrations with complex inventory and business APIs, such as the Cin7 Core / Dear Inventory platform. This means we understand the challenges of authenticating, synchronizing data, handling webhooks, and maintaining reliable connections between critical business systems—expertise directly applicable to connecting your Cliniko, Calendly, and Shopify. The same discipline around idempotency, error handling, and data consistency applies whether we’re syncing inventory or appointments and prescriptions.
How our proven skills map to your patient portal and connected systems.
No guesswork—each capability is battle-tested and directly applicable.
| Our Proven Skill | Applied to Your Patient Portal |
|---|---|
| Designing & consuming RESTful / webhook APIs | Creating secure links to Cliniko/Halaxy EMR APIs and Calendly scheduling. |
| Modeling complex product/inventory data (e.g. Cin7, Shopify) | Managing prescription items and pharmacy SKUs within the portal cart. |
| Ensuring data consistency & sync reliability | Making sure appointment statuses and prescription orders are always up-to-date across all systems. |
| Building secure, compliant authentication | Implementing OAuth and addressing HIPAA / My Health Record principles where applicable. |
Australian telehealth and allied health practices rely on consistent reporting across EMR, scheduler, and commerce. When your patient portal is wired to Cliniko, Halaxy, Calendly, and Shopify, these are the report types you need—all fed from one connected data layer.
Based on practice management reporting (e.g. Cliniko, Halaxy) and Australian healthcare KPIs: appointment tracking, revenue by source, patient retention, and practitioner utilisation.
Completed, no-show, cancelled, rescheduled. Essential for capacity and Medicare claiming.
Completed 62%
No-show 12%
Cancelled 18%
Rescheduled 8%
Consultations, products, Medicare rebates. Accrual or cash; by practitioner or item.
Consultations 48%
Products 26%
Medicare 18%
Other 8%
New vs returning, inactive, no upcoming. Retention and re-engagement metrics.
New 20%
Returning 65%
Inactive 10%
No upcoming 5%
Appointments and revenue by practitioner. Service hours and performance KPIs.
Pract. A 38%
Pract. B 32%
Pract. C 22%
Other 8%
Example distributions only. We build reports that pull from your connected EMR, scheduler, and commerce so one dashboard stays in sync.
Proven in healthcare-adjacent integrations; built for Australian privacy and practice needs.
“Integrated inventory management API for a healthcare supplier—high-volume, audit-ready, with strict consistency. The same patterns we use for EMR and scheduler sync in patient portals.”
References available upon request.
Healthcare supplier integration: complex product/inventory sync, webhooks, and idempotent processing. Transaction volumes and audit requirements comparable to busy practices—reliability and traceability built in.
References available upon request.
We design with Australian privacy law (Privacy Act, APPs), healthcare IT practices, and My Health Record alignment in mind. Security, consent, and data residency are part of the architecture—not an afterthought.
Privacy-first · Audit-ready · Practice-level compliance
Tell us your current tech stack and goals. We’ll align on architecture and next steps.
Request our Integration Design Checklist to prepare for the conversation.